Refund policy

At Rynq, we want you to love what you ordered. If something isn't right, we're here to help.

Exchange Policy:Β We offer a 7-day exchange policy from the date of delivery for size-related issues. To be eligible, items must be:

  • Unused and unwashed
  • In original condition
  • In original packaging

We do not offer refunds at this time.

How to Initiate an Exchange:Β Email us at support@rynqofficial.com within 7 days of delivery with:

  • Your order number
  • The item(s) you'd like to exchange
  • The size you need

We'll confirm availability and share return instructions within 24–48 hours.

Return Shipping: Rynq will take care of this.

Exchange Processing:Β Once we receive and inspect your returned item, your exchange will be processed within 3–5 business days. You'll receive a confirmation email once dispatched.

Out of Stock: If your requested size is unavailable, we'll offer you a coupon so you can shop some other item.

Damaged or Defective ItemsΒ If you receive a damaged or defective item, please contact us at support@rynqofficial.com within 48 hours of delivery with photos. We'll arrange a replacement at no additional cost.